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MasterCard Credit Cards
If your Mastercard Credit Card is ever lost or stolen, please call 1- 866-604-0381.
ATM/Debit Cards
- During business hours: 516.822.1070
- Fraud Hotline: 1.855.961.1602
- After hours, utilize your Mobile APP to lock your Debit Card. Learn how.
Add our Fraud Hotline to your phone:
1-855-961-1602 In the event of a Suspected Fraud Event our Hotline will reach out to you.
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Department Emails:
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or send us a secure message through Online Banking.
*Please DO NOT provide us sensitive information. Internet e-mail is NOT secure, and these numbers should NOT be sent. A credit union representative will NEVER ask for your PIN.
NY TEAM Federal Credit Union
65 Broadway
Hicksville, NY 11801
If you would like to delete your home banking account – please give us a call at (516) 822-1070, Option 2 for Member services.