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M-F: 9AM-4PM

516.822.1070

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Message us through Online or Mobile Banking
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FAQ

Find your answer on our Frequently Asked Questions Page.

MasterCard Credit Cards

If your Mastercard Credit Card is ever lost or stolen, please call 1- 866-604-0381.

ATM/Debit Cards

  • During business hours: 516.822.1070
  • Fraud Hotline: 1.855.961.1602
  • After hours, utilize your Mobile APP to lock your Debit Card. Learn how.

Add our Fraud Hotline to your phone:
1-855-961-1602 In the event of a Suspected Fraud Event our Hotline will reach out to you.

Learn about Fraud Protection.

Join our Email List!

Department Emails:
Collections
Loans
Member Service

or send us a secure message through Online Banking.

*Please DO NOT provide us sensitive information. Internet e-mail is NOT secure, and these numbers should NOT be sent. A credit union representative will NEVER ask for your PIN.

NY TEAM Federal Credit Union
4155 Veterans Memorial Hwy Suite 7
Ronkonkoma, NY 11779

If you would like to delete your home banking account – please give us a call at (516) 822-1070, Option 2 for Member services.

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