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M-F: 9AM-4PM


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Message us through Online or Mobile Banking
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Find a branch nearby.


Find your answer on our Frequently Asked Questions Page.

MasterCard Credit Cards

If your Mastercard Credit Card is ever lost or stolen, please call 1- 866-604-0381.

ATM/Debit Cards

  • During business hours: 516.822.1070
  • Fraud Hotline: 1.855.961.1602
  • After hours, utilize your Mobile APP to lock your Debit Card. Learn how.

Add our Fraud Hotline to your phone:
1-855-961-1602 In the event of a Suspected Fraud Event our Hotline will reach out to you.

Learn about Fraud Protection.

Join our Email List!

Department Emails:
Member Service

or send us a secure message through Online Banking.

*Please DO NOT provide us sensitive information. Internet e-mail is NOT secure, and these numbers should NOT be sent. A credit union representative will NEVER ask for your PIN.

NY TEAM Federal Credit Union
65 Broadway
Hicksville, NY 11801